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#Handshaker app for iphone how to
#Handshaker app for iphone update

You must turn your Bluetooth ON for COVIDSafe to work.

#Handshaker app for iphone how to

If the app home screen shows ‘COVIDSafe is not active’, you will see instructions in the app on how to set up the right permissions and settings to make it active again.

#Handshaker app for iphone update

Update your app to the latest version through the Google Play Store or Apple Store.

Restart your phone and open the app again.

Open Background App Refresh for iOS and turn off other apps you are not using regularly.

To keep COVIDSafe active, open the app when you go out, to check that COVIDSafe is active.

Try these tips to improve the performance of COVIDSafe on your phone:

phone functioning memory is low (requires phone restart).

you have not interacted with your phone for a long time.

you may have inadvertently closed the app.

The performance of COVIDSafe is affected when: This happens even if COVIDSafe is not using a lot of battery. This means your phone may close some apps if you haven't used them in a while, including COVIDSafe. Mobile phones try to make your battery last longer. For instance, you may be at a crowded beach or a sports stadium. This keeps the app active when you’re in a place with many other people.

Check if the home screen shows ‘COVIDSafe is active’.Confirm that COVIDSafe is active with correct settings.Set up the right permissions and settings for COVIDSafe.Complete registration using your chosen name, age range, postcode and mobile number.Check if you have the latest version installed on Apple App Store or Google Play Store. Download and install the latest version of the app.